Data sync still landing for this site. Member counts, books and today's tasks will populate within 2 weeks as Mindbody history backfills. Operations and EOD wrap work now. Report anything weird via the issue pill (top right).
01This week
Three things to land this week
+Set priority 1
+Set priority 2
+Set priority 3
Loading today's tasks...
0done of 10 today and overdue
10 still to go
02Money
Revenue this month, live
live tracker
Month to date $0loading...
Same day last month $0last month total $0
Pace $0vs same day last month
Projected month $0at current run rate
03Today
Three things to land today
+Set priority 1
+Set priority 2
+Set priority 3
04Urgent
Next three to work through
0 open total
05Schedule
Today's classes
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Loading today’s schedule...
06Pipeline
Who's moving in the funnel
last 14 days
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07Forms
Members pausing or leaving
0 this week
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Tasks
Everything that needs a check-in, message, or call. Grouped by what you're trying to do.
Loading tasks...
Done today
3 tasks cleared so far. Keep going.
Today
EOD WRAP · loading...
Wrap your day.
Four quick reflections to close the day out clean.
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Members
All paying members, active, suspended, cancelled or expired
Members · this location
Members at this location
Every paying member. Active, paused, cancelled or expired. Filter by status and tier, search by name, click any row for the full file.
Active members--billed, pack and upfront
Paused--on active suspension
Cancelled, 90d--left in last 90 days
Expired--pack / upfront ended
Trial passes
Every trial pass holder, split into active, expired chase list, and never booked
Trial passes · this location
Trial passes, three ways
Everyone mid-trial right now, the expired chase list who booked then lapsed, plus everyone who bought a trial but never booked. The conversion pool.
Leads
-- people in the database who never bought a trial pass. The biggest untapped pool.
Leads · this location
Leads in the database
People who walked in, signed up to a newsletter, or got tagged in a campaign. Never bought a trial yet. Biggest untapped pool, convert them to a trial first.
New members, first 30 days
-- members in their first month. Watch attendance, no shows, last booking, and risk of cancel.
New members · first 30 days
New members, first 30 days
The fragile window. Watch attendance, no-shows, and bookings closely. A missed week here often signals churn coming.
Arrears
-- members with an outstanding balance, sorted by amount owed.
Arrears · this location
Members in arrears
Everyone with money owing on their account, aged by how long it's been overdue. Sorted by balance owed, click any row for the full file.
Milestones to celebrate
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Operations · this location
What's broken, what's being fixed
Maintenance tickets raised by the floor team. Everything routes to HQ ops. Status updates as the work gets done.
Open now--no open tickets
In progress--nothing being worked on
Closed this wk--none closed yet
Avg time to fix--rolling 30d
Loading tickets...
No tickets logged yet
Anything broken or running rough at this location, log it and it routes to HQ ops.
Class updates.
Post a note your coaches see when they check out
Post a manager update
Live now
No updates posted yet today.
Today's checkouts.
What each coach logged at the end of their shift
Staff.
Who can log in and check out
Add a coach
Adding a coach pings HQ to switch on their Cloudflare login. They show as Pending access until it is on, then they can fill in checkouts.
Name
Email
Status
Targets & KPIs
Monthly targets for this location, checked against what's actually happening right now. Type a target and hit save, it sticks until you change it again.
Billed members --
--members, right now
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Monthly target
Active members --
--members, right now
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Monthly target
Revenue --
--taken so far
Projected: --
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Monthly target
$
Wage spend --
--spent so far
Projected: --
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Not connected to Deputy for this site yet. You can still set a target below, just no live comparison for now.
Monthly target
$
Floor hours --
--hrs so far
Projected: --
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Not connected to Deputy for this site yet. You can still set a target below, just no live comparison for now.
Monthly target
Manual revenue
Enter ClassPass revenue and any other revenue for this location. Once a month ends it moves into the list below.
This month
ClassPass revenue
$
Other revenue
$
Total$0
Previous months
Books · this location
Books for this location
Where revenue, retention and value sit right now. Live numbers from Mindbody, projected through end of month.
— MTD
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—
Projected EOM
vs last month total
—
Active members
net this week
—
Avg / member, weekly
paying members weighted
01Funnel
MTD vs same point last month
Day — of —
Leads
—/ — last mth
Trials
—/ — last mth
New members
—/ — last mth
Conversion rate
—/ — last mth
02Retention & value
How sticky the base is
— active
Churn, % of billed members
—/ — last mth
Avg LTV
—
Avg price /wk
—
Save rate, 30d
—
03Daily revenue
Day by day
MTD —Last mth same day —Projected EOM —
04Breakdown
Where the money's coming from
— pass types
Revenue by membership type Monthly billings
Type
Members
Avg /wk
Monthly
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Why members leave Last 90 days
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05Form feed
Recent submissions, last 7 days
— entries
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CONDITN. Gladesville
Cancel your membership
Sorry to see you go. Before you cancel, help us understand why so we can do better. Takes about a minute.
Before you go, would a 1 month pause help instead?
You can pause your membership for up to 8 weeks. Keep your spot, keep your pricing, no charges while you are paused.
CONDITN. Gladesville
Pause your membership
Need a break? Pause your membership for up to 8 weeks. We will keep your spot and your pricing.
Auto reactivate on end date
Your membership picks back up automatically. We will text you 3 days before.
Open issue
Issue title
MedSubmitted X days ago by Sam
CONDITN. Gladesville
Log a maintenance issue
Routes to HQ ops. They will see it in the HQ dashboard and triage.
CONDITN.
Report a dashboard issue
For anything dashboard wide. Wrong numbers, broken buttons, slow pages, weird layout. If it's about one specific member, use the "Report issue with this member" button inside their profile instead.
CONDITN.
Wrap your day
Four quick reflections. Honest, brief. The point is to close the loop on today and set tomorrow up.
